{"id":3116,"date":"2024-11-05T10:19:46","date_gmt":"2024-11-05T10:19:46","guid":{"rendered":"https:\/\/www.board.com\/?page_id=3116"},"modified":"2025-08-07T15:50:49","modified_gmt":"2025-08-07T15:50:49","slug":"asistencia","status":"publish","type":"page","link":"https:\/\/wwwstg.board.com\/es\/asistencia","title":{"rendered":"Asistencia"},"content":{"rendered":"\t<section id=\"block_da830e33a82d50d878fc6934b79e73d3-\" class=\"block block--spc columns-block block-hero-bubble grid grid--2\">\n\t\t<div class=\"breadcrumb-bar bg-brand-pearl\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t<nav aria-label=\"Breadcrumb\" class=\"d-flex flex-wrap list-unstyled mb-0 breadcrumbs\"><ol class=\"d-flex mb-0 align-items-center list-unstyled gap-1\"><li><a href=\"https:\/\/wwwstg.board.com\/es\">Home<\/a><\/li><\/ol><li class=\"mb-0 d-flex breadcrumb-back-to-link\"><a href=\"https:\/\/wwwstg.board.com\/es\">Volver a Home<\/a><\/li><\/nav>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content d-flex align-items-center\">\n\t\t<div class=\"hero-grad-left\">\n\t\t\t<div class=\"hero-grad-copy\">\n\t\t\t\t\t\t\t\t\n\n<h1 class=\"wp-block-heading\">Supporto Board<\/h1>\n\n\n\n<p>Conf\u00eda en nuestras soluciones de planificaci\u00f3n. Estamos aqu\u00ed para asegurarnos de que tengas todo lo que necesitas para planificar con \u00e9xito. <\/p>\n\n\n\t<div class=\"hero-grad-nav\">\n\t\t\n\t\t<a href=\"https:\/\/support.board.com\/index.php?\/Core\/Default\/Index\" class=\"btn-link btn-link--blue\"  target=\"\"\t\t\t>\n\t\t\t<span>Obt\u00e9n asistencia ahora<\/span>\n\t\t<\/a>\n\t\n\n\t\t<a aria-label=\"Visita Board Community\" href=\"https:\/\/community.board.com\/\" class=\"full-link full-link__arrow\"  target=\"\"><\/a>\n\n\t\t<a href=\"https:\/\/community.board.com\/\" class=\"btn-link btn-link--primary btn-link--arrow\"  target=\"\"\t\t\t>\n\t\t\t<span>Visita Board Community<\/span>\n\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"column-content text-start align-self-start\">\n\t\t<div class=\"hero-grad-right\">\n\t\t\n\t\t\t\t\t<img decoding=\"async\" class=\"hero-bubbles-bg hero-bubbles-bg--small\" src=\"https:\/\/wwwstg.board.com\/wp-content\/themes\/board\/assets\/images\/bubbles--small.svg\" alt=\"\" \/>\n\t\t\n\t\t\n\t\t\t\t\t\n\t\t\t\n\t\t\t<img decoding=\"async\" class=\"hero-bubbles-feature \" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/11\/board_support-768x432.jpg\" alt=\"\" \/>\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<section id=\"block_b89bf61a90298112151a2fa4d05b6b19-1\" class=\"block block--spc columns-block image-text bg-neutral-50\">\n\n\t\t\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"1000\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1.png\" alt=\"\" class=\"wp-image-1769\" style=\"width:432px;height:auto\" srcset=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1.png 1300w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-215x165.png 215w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-768x591.png 768w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-480x369.png 480w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/figure>\n\n\t\n\t<\/div>\n\t\n\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Estamos aqu\u00ed 24x7x365<\/h2>\n\n\n\n<p>Nuestros expertos est\u00e1n siempre a tu disposici\u00f3n para ofrecer soporte de software e infraestructura en la nube a todos los clientes de Board. La conectividad, el acceso, el inicio de sesi\u00f3n \u00fanico y otros problemas relacionados con la plataforma est\u00e1n cubiertos por nuestro equipo mundial, lo que garantiza que vuelvas a estar en marcha en poco tiempo. <\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section id=\"block_68da382bd4c6798e22e7462a106bbabf-2\" class=\"block block--spc columns-block columns-grid grid grid--3 columns\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-people-contact.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Un punto de contacto<\/h4>\n\n\n\n<p class=\"card-text\">Nuestro Portal de Casos, f\u00e1cil de usar, mantiene tus solicitudes de asistencia juntas, ofreci\u00e9ndote un lugar para supervisar el progreso y las resoluciones.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-people-priority.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Repuesta prioritaria<\/h4>\n\n\n\n<p class=\"card-text\">Los problemas cr\u00edticos de negocio siempre reciben una respuesta prioritaria del equipo de asistencia, incluso en nuestro paquete de asistencia de nivel b\u00e1sico.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-upgrades.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Mejoras opcionales<\/h4>\n\n\n\n<p class=\"card-text\">Nuestros paquetes de asistencia Premium te ofrecen una mayor tranquilidad y una ventaja competitiva duradera para tu empresa.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section id=\"block_37f18292422f69283bb77a155f3b5486-3\" class=\"block block--spc columns-block pt-0 \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_2a7dce5cd80b2f98eec33a81b0877ffd\" class=\"column-content   text-center align-self-start column-center\">\n\t\t\n\t\t<a aria-label=\"Ya eres cliente? Obt\u00e9n asistencia ahora \" href=\"https:\/\/support.board.com\/\" class=\"full-link full-link__icon\"  target=\"\"><\/a>\n\n\t\t<a href=\"https:\/\/support.board.com\/\" class=\"btn-link btn-link--primary btn-link--icon\"  target=\"\"\t\t\t>\n\t\t\t<span>Ya eres cliente? Obt\u00e9n asistencia ahora <\/span>\n\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_0a45450191c8677d0e3de31b95985683-4\" class=\"block block--spc columns-block bg-neutral-50 \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_0cf0c242660b577c9c2fc606057389f6\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<p class=\"has-text-align-center has-visual-h-5-font-size\">\u00abSi me enfrento a una tarea realmente complicada, obtengo ayuda r\u00e1pida del servicio de asistencia de Board. O visito la comunidad de usuarios de Board, donde se comparten muchos conocimientos. Es un lugar estupendo donde te beneficias de las experiencias que ya han tenido usuarios de otras empresas.\u00bb<\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_d7ff57691f5eeba1c039faded76ed1be-5\" class=\"block block--spc two-columns-block columns-block pt-0 bg-neutral-50\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_0cf0c242660b577c9c2fc606057389f6\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<figure class=\"wp-block-image alignright size-large is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1600x1066.jpg\" alt=\"\" class=\"wp-image-1839\" style=\"aspect-ratio:1;object-fit:cover;width:100px\" srcset=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1600x1066.jpg 1600w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-215x143.jpg 215w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-768x512.jpg 768w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1536x1024.jpg 1536w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-480x320.jpg 480w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann.jpg 2000w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\t<\/div>\n\n\n\t<div id=\"block_0cf0c242660b577c9c2fc606057389f6\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<p><strong>Thomas Bartmann<br\/><\/strong>R Express<\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_ff5eb3c56f8705dd4d88cfe07c4160f3-6\" class=\"block block--spc columns-block spacing-md footer-cta bg-violet-700\">\n\t\t\n\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/08\/pre-footersvg.svg\" class=\"shape-bg-image shape-bg-image-left\" alt=\"Background image shape - left\" height=\"510\" width=\"930\" aria-hidden=\"true\">\n\t\t\t<div class=\"overlay-gradient\"><\/div>\n\t\t<div class=\"container position-relative columns-70-30\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Consigue m\u00e1s con la asistencia Premium<\/h2>\n\n\n\n<p>Para las soluciones de misi\u00f3n cr\u00edtica que sustentan tu organizaci\u00f3n, puedes confiar en nosotros para disponer de un agente de asistencia designado, colas prioritarias y tiempos de respuesta m\u00e1s r\u00e1pidos.<\/p>\n\n\n\t<\/div>\n\n\n\t<div class=\"column-content \">\n\t\t\n\t\t<a href=\"https:\/\/wwwstg.board.com\/support\/premium-support-plans\/\" class=\"btn-link btn-link--white\"  target=\"\"\t\t\t>\n\t\t\t<span>M\u00e1s informaci\u00f3n<\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"line_of_business":[4387],"page_score_tier":[],"class_list":["post-3116","page","type-page","status-publish","hentry","line_of_business-not-assigned-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Board | Asistencia de producto<\/title>\n<meta name=\"description\" content=\"Board es tu socio empresarial de confianza. 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