{"id":3114,"date":"2024-11-05T10:19:46","date_gmt":"2024-11-05T10:19:46","guid":{"rendered":"https:\/\/www.board.com\/?page_id=3114"},"modified":"2025-08-07T15:51:34","modified_gmt":"2025-08-07T15:51:34","slug":"support","status":"publish","type":"page","link":"https:\/\/wwwstg.board.com\/de\/support","title":{"rendered":"Produktsupport"},"content":{"rendered":"\t<section id=\"block_a68cac0214e5adb06652791fcdd13c52-\" class=\"block block--spc columns-block block-hero-bubble grid grid--2\">\n\t\t<div class=\"breadcrumb-bar bg-brand-pearl\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t<nav aria-label=\"Breadcrumb\" class=\"d-flex flex-wrap list-unstyled mb-0 breadcrumbs\"><ol class=\"d-flex mb-0 align-items-center list-unstyled gap-1\"><li><a href=\"https:\/\/wwwstg.board.com\/de\">Home<\/a><\/li><\/ol><li class=\"mb-0 d-flex breadcrumb-back-to-link\"><a href=\"https:\/\/wwwstg.board.com\/de\">Zur\u00fcck zu Home<\/a><\/li><\/nav>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content d-flex align-items-center\">\n\t\t<div class=\"hero-grad-left\">\n\t\t\t<div class=\"hero-grad-copy\">\n\t\t\t\t\t\t\t\t\n\n<h1 class=\"wp-block-heading\">Board Support<\/h1>\n\n\n\n<p>Sie vertrauen auf unsere Planungsl\u00f6sungen. Wir sorgen daf\u00fcr, dass Sie alles haben, was Sie f\u00fcr eine erfolgreiche Planung brauchen. <\/p>\n\n\n\t<div class=\"hero-grad-nav\">\n\t\t\n\t\t<a href=\"https:\/\/support.board.com\/index.php?\/Core\/Default\/Index\" class=\"btn-link btn-link--blue\"  target=\"\"\t\t\t>\n\t\t\t<span>Jetzt Support anfordern<\/span>\n\t\t<\/a>\n\t\n\n\t\t<a aria-label=\"Besuchen Sie die Board-Community\" href=\"https:\/\/community.board.com\/\" class=\"full-link full-link__arrow\"  target=\"\"><\/a>\n\n\t\t<a href=\"https:\/\/community.board.com\/\" class=\"btn-link btn-link--primary btn-link--arrow\"  target=\"\"\t\t\t>\n\t\t\t<span>Besuchen Sie die Board-Community<\/span>\n\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"column-content text-start align-self-start\">\n\t\t<div class=\"hero-grad-right\">\n\t\t\n\t\t\t\t\t<img decoding=\"async\" class=\"hero-bubbles-bg hero-bubbles-bg--small\" src=\"https:\/\/wwwstg.board.com\/wp-content\/themes\/board\/assets\/images\/bubbles--small.svg\" alt=\"\" \/>\n\t\t\n\t\t\n\t\t\t\t\t\n\t\t\t\n\t\t\t<img decoding=\"async\" class=\"hero-bubbles-feature \" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/11\/board_support-768x432.jpg\" alt=\"\" \/>\n\t\t\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\t<section id=\"block_dec018cd7609295a0ce924f95af7902b-1\" class=\"block block--spc columns-block image-text bg-neutral-50\">\n\n\t\t\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"1000\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1.png\" alt=\"\" class=\"wp-image-1769\" style=\"width:432px;height:auto\" srcset=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1.png 1300w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-215x165.png 215w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-768x591.png 768w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/support-24x7-1-480x369.png 480w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/figure>\n\n\t\n\t<\/div>\n\t\n\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Wir sind rund um die Uhr an allen Tagen des Jahres f\u00fcr Sie da<\/h2>\n\n\n\n<p>Unsere Experten sind immer zur Stelle, um allen Board-Kunden Support f\u00fcr die zentrale Software- und Cloud-Infrastruktur zu bieten. Unser globales Team k\u00fcmmert sich um Konnektivit\u00e4t, Zugriff, Single Sign-On und andere plattformbezogene Probleme und sorgt daf\u00fcr, dass Sie in k\u00fcrzester Zeit wieder einsatzbereit sind. <\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t<section id=\"block_365d4dbd899f2f476cd08fd3e97cc29d-2\" class=\"block block--spc columns-block columns-grid grid grid--3 columns\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-people-contact.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Eine Anlaufstelle<\/h4>\n\n\n\n<p class=\"card-text\">Unser benutzerfreundliches Case Portal fasst Ihre Supportanfragen zusammen und bietet Ihnen einen zentralen Ort, um den Verlauf und die L\u00f6sungen zu verfolgen.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-people-priority.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Vorrangige Bearbeitung<\/h4>\n\n\n\n<p class=\"card-text\">Gesch\u00e4ftskritische Probleme werden vom Support-Team immer mit Priorit\u00e4t behandelt, auch bei unserem Basis-Support-Paket.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t<article class=\"card card--column\">\n\t\t\t\t\t<div class=\"ratio ratio-1x1\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/icon-upgrades.svg\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/div>\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\n\n<h4 class=\"wp-block-heading card-title display-6\">Optionale Upgrades<\/h4>\n\n\n\n<p class=\"card-text\">Unsere Premium-Support-Pakete bieten Ihnen mehr Sicherheit und einen dauerhaften Wettbewerbsvorteil f\u00fcr Ihr Unternehmen.<\/p>\n\n\n\t\t<\/div>\t\t\n\t<\/article>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t<section id=\"block_f3044e1c698cb2f40c5c47c24335c03c-3\" class=\"block block--spc columns-block pt-0 \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_bb266278a6ad8060bcf3858647017394\" class=\"column-content   text-center align-self-start column-center\">\n\t\t\n\t\t<a aria-label=\"Bestehender Kunde? Erhalten Sie jetzt Support \" href=\"https:\/\/support.board.com\/\" class=\"full-link full-link__icon\"  target=\"\"><\/a>\n\n\t\t<a href=\"https:\/\/support.board.com\/\" class=\"btn-link btn-link--primary btn-link--icon\"  target=\"\"\t\t\t>\n\t\t\t<span>Bestehender Kunde? Erhalten Sie jetzt Support <\/span>\n\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_41dd5da69e473c0133e1c673c2762ace-4\" class=\"block block--spc columns-block bg-neutral-50 \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_3018cc788a4152b4e921328a172f8da7\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<p class=\"has-text-align-center has-visual-h-5-font-size\">&#8222;Wenn ich wirklich vor einer kniffligen Aufgabe stehe, bekomme ich schnelle Hilfe vom Board Support. Oder ich besuche die Board-Benutzer-Community, wo so viel Fachwissen bereitwillig geteilt wird. Es ist ein gro\u00dfartiger Ort, an dem man von den Erfahrungen profitiert, die Anwender in anderen Unternehmen bereits gemacht haben.&#8220;<\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_8cedd4158b06ad5c073a20781200ccf3-5\" class=\"block block--spc two-columns-block columns-block pt-0 bg-neutral-50\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div id=\"block_3018cc788a4152b4e921328a172f8da7\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<figure class=\"wp-block-image alignright size-large is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1600x1066.jpg\" alt=\"\" class=\"wp-image-1839\" style=\"aspect-ratio:1;object-fit:cover;width:100px\" srcset=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1600x1066.jpg 1600w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-215x143.jpg 215w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-768x512.jpg 768w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-1536x1024.jpg 1536w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann-480x320.jpg 480w, https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/09\/Thomas-Bartmann.jpg 2000w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\t<\/div>\n\n\n\t<div id=\"block_3018cc788a4152b4e921328a172f8da7\" class=\"column-content   text-start align-self-start\">\n\t\t\n\n<p><strong>Thomas Bartmann<br\/><\/strong>R Express<\/p>\n\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\t<section id=\"block_b050ae161ef6f9b8371e4aade9a1d505-6\" class=\"block block--spc columns-block spacing-md footer-cta bg-violet-700\">\n\t\t\n\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wwwstg.board.com\/wp-content\/uploads\/2024\/08\/pre-footersvg.svg\" class=\"shape-bg-image shape-bg-image-left\" alt=\"Background image shape - left\" height=\"510\" width=\"930\" aria-hidden=\"true\">\n\t\t\t<div class=\"overlay-gradient\"><\/div>\n\t\t<div class=\"container position-relative columns-70-30\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Holen Sie sich mehr mit Premium Support<\/h2>\n\n\n\n<p>Bei gesch\u00e4ftskritischen L\u00f6sungen, die die Grundlage Ihres Unternehmens bilden, k\u00f6nnen Sie sich darauf verlassen, dass Sie einen pers\u00f6nlichen Support-Mitarbeiter, Priorit\u00e4t in der Warteschlange und schnellere Antworten erhalten.<\/p>\n\n\n\t<\/div>\n\n\n\t<div class=\"column-content \">\n\t\t\n\t\t<a href=\"https:\/\/wwwstg.board.com\/support\/premium-support-plans\/\" class=\"btn-link btn-link--white\"  target=\"\"\t\t\t>\n\t\t\t<span>Erfahren Sie mehr<\/span>\n\t\t<\/a>\n\t\n\n\t<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"line_of_business":[4386],"page_score_tier":[],"class_list":["post-3114","page","type-page","status-publish","hentry","line_of_business-not-assigned-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Board | Produktsupport<\/title>\n<meta name=\"description\" content=\"Board ist Ihr zuverl\u00e4ssiger Partner f\u00fcr Unternehmen. 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